Data for 39 companies covered in this spreadsheet:
*Guaranteed availability at contracted rates
*Expiration of hours/deposit
*Escrow policy: Are advanced payments held in escrow / applicable policies
*Liability and risk coverage
You want to carefully evaluate your exposure with jet card programs, both for any refunds or expirations if the situation doesn’t work out and for policies for renewing and continuing the relationship if you are happy with the results. Expiration and refund policies, especially, vary between companies offering jet card programs. Most programs offer a no-expiration date policy on the contract, some limit the program (most commonly to 18 to 24 months) and some let you roll-over an unused balance into a new or renewed card program contract. Similarly, refund policies range from full unrestricted refunds of an unused balance at any time with no restrictions, to refunds with restrictions, to no refunds at all, to, again, a rollover policy for an unused balance of funds or hours.
Policies for refilling or re-upping a jet card program range from unrestricted renewals at any time, including adding hours proportionally (to say, fill out the hours needed for a final trip) or even changing levels of membership to waiting until existing hours are depleted before replenishing.
Of course, operating aircraft engenders a fair amount of risk and the necessity for liability coverage. All of the companies profiled carry multi-millions of dollars of coverage, some as a blanket policy, some in addition to liability coverage of jets they operate within their own owned or managed fleet.
Note: Every effort has been undertaken to ensure that all data presented is up-to-date and accurate. Information was sourced directly from the companies profiled and from verified publicly available sources. All data was offered for review and verification to the profiled companies, but some specifics may vary upon contacting the profile. A blank area indicates that we received no response from the profiled company.
Companies profiled: Air Partner, Inc.; Airstream Jets Inc.; Clay Lacy Aviation; Concord Private Jet; Delta Private Jets, Inc.; ECOJETS; Executive AirShare; ExpertJet; Flexjet; Fly Aeolus; GlobeAir; Jet Aviation Flight Services, Inc.; Jet Linx Aviation; Jet the World; JetSet Group; JetSuite; Jets.com; Luxury Aircraft Solutions; Magellan Jets; Netjets; Nicholas Air; ONEFlight International; Paramount Business Jets; Private Jet Services Group (PJS Group); PrivateFly; Prive Jets; ProspAir Jet Charter; Sentient Jet; Silverhawk Aviation; Solairus Aviation; Star Jets International LLC; StraightLine Private Air; TeeBee Jets; Unity Jets; Velocity Jets; VistaJet; Wheels Up; Wholesale Jet Club; and XOJET.