JetSmarter is putting a push on full aircraft charter; Here are four reasons to be wary…and where JetSmarter says we were wrong!

After moving its shared flight program from free seats to paid and scheduled flights to a crowdsourcing model, JetSmarter apparently wants to focus on being a charter broker

12.4.2018 – Editor’s Note:  After publishing this article, Sergey Petrossov, CEO of JetSmarter, reached out to me to say he didn’t think the article provided a fair view of the company’s on-demand charter program. Normally, I would contact a company with questions before publishing, but after being told three times over the past two-and-a-half months JetSmarter wasn’t going to answer my questions, I didn’t bother. The article was also designed to highlight four places I saw shortcomings in their offerings. However, I have happily integrated Petrossov’s responses to my points in red and as always welcome any critiques people have on what I publish.”

Despite mounting lawsuits, JetSmarter is now more aggressively marketing full aircraft charters, apparently trying to compete with a host of online and offline brokers. While the sharing economy private jet provider has always sold full aircraft charters, it recently began displaying options for full aircraft charters when searching for flights, which are now apparently nearly all built on a crowdsourcing model as opposed to its previous model of having scheduled private jet flights to book by the seat.

“Scam” JetSmarter” hit by another lawsuit seeking at least $2.2 million in damages

A “senior” couple say they were “scammed” by JetSmarter for $30,000 weeks before the company started cutting back on its scheduled flights with the free seats they were expecting

 

With each lawsuit – this is at least the seventh Private Jet Card Comparisons has tracked – the stories about JetSmarter’s sales tactics get more troubling. Even as management was pivoting its model of paid annual memberships in return for the ability to book free seats on scheduled private jet shuttles, its sales team was continuing “high-pressure” tactics trying to push even more expensive memberships while telling the media that it was focusing on more accessible pricing.

California Judge Denies JetSmarter’s Motion To Compel Arbitration

The $2 million lawsuit against JetSmarter featuring Kim Kardashian and Petra Nemcova will continue in Los Angeles

 

One element of JetSmarter contracts that has been hanging over the heads of plaintiffs and others contemplating legal action against by-the-seat private jet membership club JetSmarter has been a clause in its contracts designed to prevent members from taking the company to court. In the case of Derek Milosavljevic vs. Jet Smarter playing out in the Superior Court of the State of California, JetSmarter has apparently lost that battle.

A JetSmarter customer who purchased a $97,500 Sophisticated Membership days before the devaluation is suing for at least $3.4 million

Sharing economy private jet by the seat provider JetSmarter has been hit with its sixth lawsuit since in August

 

The Fort Lauderdale-based company, which sells private jet flights on a by-the-seat basis, was hit yesterday with another lawsuit, this time by a member who was sold a $97,500 upgrade to a Sophisticated Membership just days before the company announced it was opening flights to non-members.