VistaJet adds inflight medical support

By Doug Gollan, July 2, 2020

The luxury private jet operator is adding emergency support for passengers and crew members who become ill during their flight

Global private jet charter operator VistaJet is further increasing its in-flight health services.

To safeguard those who fly onboard its fleet, VistaJet working with partners RDT, a Philips company, and MedAire, said it is the first charter operator to embed Tempus IC2 monitors within its entire Bombardier Global private jet fleet.

The service provides access to leading medical support anytime, anywhere. Tempus IC2 is a vital signs monitor with integrated telemedicine, designed for use in remote medical emergencies by non-medical experts.

Having RDT’s Tempus IC2 monitors on VistaJet flights provide reassurance and assistance for passengers and crew on the aircraft.

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The monitor allows VistaJet crew to measure and transmit vital clinical data and images, alongside real-time voice and video, securely and directly to MedAire’s ground-based medical team 24/7 should they become concerned about their, or a passenger’s, fitness-to-fly for treatment guidance and advice — wherever they are in the world.

“Complete Peace of Mind Every Flight”

Thomas Flohr, VistaJet’s founder and chairman, said, “VistaJet crew now have even more resources to give them and passengers complete peace of mind with every flight. The information from the monitor is seamlessly and confidentially shared with the ground-based medical experts — it is the next best thing to having a doctor by your side and yet another example of VistaJet’s investment into safety and security to protect all those who fly with us on our global infrastructure.”

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Through VistaJet’s secure onboard connection, Tempus IC2 expedites time to care for passengers experiencing medical issues during flight, allowing crew to easily capture important diagnostic information and transmit it to MedAire’s medical advisory service, MedLink, for expert advice and assistance.

The direct link to MedAire health experts along with the vital signs data can additionally contribute to the reduction of the personal risks which are often associated with misdiagnosis, avoiding unnecessary and costly medical evacuations or diversions.

In a press release, Dr. Paulo M. Alves, global medical director at MedAire added, “The parameters available when taking a Tempus call are essentially the same as those one would have in most emergency rooms. Tempus IC2 is invaluable when remotely managing a medical situation, because it gives MedAire’s MedLink doctors the clinical-quality data needed to make a better diagnostic impression.”

MedAire also assists the ill passenger with obtaining further medical care or prescription medications at the aircraft’s final destination. Should the passengers need treatment not available onboard, VistaJet’s operations team will be able to change the flight path or destination based on information from MedAire on suitably equipped and vetted hospitals and the nearest airport to them.

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