JetSmarter CEO Sergey Petrossov Talks About Changes To Its Shuttle Schedules, No Longer Accepting American Express

With various user websites such as Flyertalk chattering about changes to JetSmarter’s shuttle services, helicopter transfers and that it no longer accepts American Express, Private Jet Card Comparisons reached out to the private aviation seller. We emailed the below questions to CMO Ronn Torossian, and their PR company responded in writing with answers attributed to CEO and Founder Sergey Petrossov. We also reached out to American Express but didn’t receive a response. JetSmarter did not answer our question as to change in overall shuttle flight volume year over year. 

Flyertalk Website Features Feedback On JetSmarter

JetSmarter has given private jet travel higher visibility with its celebrity led marketing, including Kim Kardashian and even promoting flights where its members can fly alongside the likes of Jamie Foxx if that type of thing excites you. The model of an upfront initiation and membership fee provides access to empty legs and shuttles. 

JetSmarter Tries To Turn Its Bad Press

JetSmarter has long intrigued the industry as to whether or not it has a sustainable business model. While some memberships start under $10,000, others range over $40,000 meaning members potentially put their money at risk when they sign-up.  The offer of free shared shuttle flights on private jets and free empty legs means for many people who can’t afford private jet cards or on-demand private charter, JetSmarter is a cost affordable way to avoid commercial airports. The offer is enticing when one compares an entire year of free flying based on as little as $10,000 to hourly charter rates of $4,000 to $18,000 per hour!
But is JetSmarter too good to be true?