JetSuite wants to bring a premium experience to the light jet charter market and is making a number of changes it says are based on customer feedback
As Dallas-based private jet operator JetSuite gets ready to enter its second decade the company is making sweeping changes to its SuiteKey jet card program. Stephanie Chung, JetSuite’s recently appointed president, tells Private Jet Card Comparisons the moves are part of a “complete brand refresh” that will hit “every touch point…from a new website to invoices. Our goal,” she says, “is to bring a premium experience to the light jet category,” adding, “Most of the competitors tend to focus on their heavy aircraft because that’s where the biggest margin is.”
As JetSuite gets ready to celebrate its 10th anniversary in 2019, it continues a year of big announcements with the appointment of Chung as its president
JetSuite, Inc., a leading operator of private jets and marketer of jet cards has appointed Stephanie Chung as President, effective immediately. According to a press release received by Private Jet Card Comparisons, she is an aviation veteran with more than 30 years of experience in commercial and business aviation. In her new position, Chung will oversee all aspects of the company including sales, marketing, revenue management, performance, and guest services for the brand. This appointment makes Chung the first African American and African American female to lead a major private business aviation company.
Now a minority stakeholder in JetSuite, Inc., Qatar Airways investment is expected to drive growth at both JetSuiteX and JetSuite. Separately, Qatar said its private jet division will open offices in Shanghai and Moscow.
During the Farnborough International Airshow this week Qatar Airways Group Chief Executive Akbar Al Baker, and JetSuite Inc. Founder and Chief Executive Officer, Alex Wilcox, reaffirmed their commitment today to expanding JetSuite and JetSuiteX, in a press conference. In April, Qatar Airways took a minority stake in JetSuite and its JetSuiteX to enable faster expansion of the JetSuite fleet and “its ability to reach new destinations, including the potential to bring the semi-private model to additional U.S. regions.”
The private jet airline is hoping to offer Windy City residents a way to avoid the hassles of the commercial terminals at O’Hare and Midway Airports
AirChicago, which wants to make business travel easier and less timing consuming for the local market with daily return private jet flights to key business cities, had targeted launching flights by the end of June but has pushed back that the start date. “(We) haven’t inaugurated flights yet. (We’re) still working on accumulating a critical mass of cardmember depositors before we launch,” Stephen Wasko, president and COO of Air Chicago Holdings told us via email.
Surf Air has switched the operator of its California flights for the second time in a year. It comes after two new route announcements that never took place and recently filed tax liens totaling nearly $2.5 million
Just over a year ago aviation industry veteran Jeff Potter was CEO of Surf Air, which at the time was seemingly shedding its training wheels and showing it could be a sustainable enterprise following a period of tumult when its founders left and then filed a $125 million lawsuit in 2015. Then came the acquisition of RISE, which was operating a similar concept in Texas. That is, you pay a monthly fee and somewhat like Netflix indulge as much as you would like, however, instead of movies, with Surf Air and RISE it is flights (see below), mainly short hops where you can save a lot of time by using private aviation terminals instead of the commercial ones.