Flexjet earns top places to work honors for the 20th year

Flexjet is being awarded one of the 99 best places to work in Northern Ohio amidst a year of rapid growth and challenging operating environment.

By Doug Gollan, September 29, 2023

For the 20th year, Flexjet has been named one of Northeast Ohio’s 99 best places to work by the Employers Resource Council (ERC).

The NorthCoast 99 Platinum was awarded the same month the company also celebrated the grand opening of its new state-of-the-art Global Headquarters.

“When your success is as closely tied to your people as it is for us, it is important to be able to attract the most qualified, most enthusiastic, and hardest-working people out there and be ranked among the top places to work in Northeast Ohio increases our appeal to prospective employees,” said Flexjet Chief Administrative Officer Robert Sullivan.

He continued, “We are honored to once again rank among the NorthCoast 99 and proud that our team members are so committed to our mission of providing exceptional service.”

According to The Jet Card Report 2023/24 by Private Jet Card Comparisons, 96.3% of Flexjet’s fractional share, lease, and jet card clients rate the provider as Excellent or Very Good, with 66.7% rating it Excellent.

“Managing growing demand has been possible only by recruiting, training, and retaining outstanding professionals in every aspect of our business, in the air and on the ground,” Sullivan continued.

He noted, “Equally importantly, we have taken a proactive approach to integrating new employees into our culture so that they can immediately become productive contributors. We are well-positioned to handle sustained growth even while making this a place where employees can build satisfying and rewarding careers.”

Flexjet’s honors come during rapid growth against the challenges of COVID-related supply chain and labor issues.

The second-largest operator measured by fractional and charter operators will see its fleet reach nearly 270 aircraft by year-end 2023, excluding helicopters.

That’s more than double the fleet size in 2018.

In 2022, Flexjet hired 350 additional pilots and plans to hire 388 additional crew members and 338 aircraft maintenance technicians in 2023.

Through the first six months of 2023, Flexjet has filled approximately 1,000 of the 1,400 positions it plans to add this year for pilots, maintenance technicians, cabin servers, and more.

Earlier this month, it opened a new $50 million headquarters and global operations center at Cuyahoga County Airport outside of Cleveland.

It is also expanding its network of private terminals with new locations slated to open in Palm Beach, Miami, Bozeman, and Scottsdale.

Eschewing M&A with other operators, Flexjet bulked up its support of the current operation. It merged Constant Aviation into Flexjet, Inc., and acquired MRO Flying Colours.

According to the company, it has the private aviation industry’s most significant finishing, maintenance, and product support network.

To support its staff, Flexjet offers extensive training, professional education, outreach, and apprenticeship programs to attract high school and college students to careers in aviation.

Over the past year, it expanded the Flexjet Innovation and Career Center targeted at students of Embry-Riddle Aeronautical University.

It saw the first class of airframe and powerplant (A&P) technicians graduate from its FAA-accepted apprentice program.

The NorthCoast 99 is an annual program and event that honors 99 outstanding Northeast Ohio workplaces for their accomplishments during the year.

It includes an assessment that addresses factors such as top-performing recruitment, development, and retention and distinction in areas including organizational strategy, policies, and benefits; talent attraction, acquisition, and onboarding; employee well-being; employee engagement and talent development; total rewards; and diversity, equity, and inclusion.

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