Jet Agency, the Naples, Florida-based charter broker owned by Jordan Brown, is facing two more lawsuits from customers.
Jordan Brown, whose private jet charter companies include Jet Genius, JetCharter.com, Charter Flight Group, and Jet Agency Global, has been hit with two more lawsuits.
The most recent lawsuits are against Jet Agency Global, Brown’s Naples, Florida-based jet card seller.
Brown has been sued by multiple customers, charter operators, and even American Express.
He is also being sued by a partner who is alleging fraud.
Additionally, in May, Clear Channel Outdoor received a final default judgment against Jet Genius Florida Holdings for $34,102.
That lawsuit, in Palm Beach County, was filed in December 2025.
In May, Lone Star Aviators, LLC, a charter operator, gained an interlocutory default judgment for $54,103 in Harris County, Texas.
A hearing on another default judgment, this time for $73,385 in favor of a customer of Boca Raton, Florida-based JetCharter.com, was scheduled for today in the Palm Beach Court.
Steven V. Gonzalez filed the most recent lawsuit in Collier County, Florida.
It names Jet Agency Global and alleges Brown failed to refund $30,595 in unused jet card funds.
Under a settlement agreement and release, Brown agreed to refund the money in exchange for Gonzalez removing a review he posted on Google about Jet Agency.
Gonzalez tells Private Jet Card Comparisons he bought a jet card in December 2023 from Jet Agency.
He flew twice in 2024 without issues.
Then, in the Spring of 2025, Jet Agency failed to secure a charter jet for his flight reservation “after providing…multiple tail numbers.”
In the Fall of 2025, he alleges, “confirmed flight with tail number, no show.”
He says, “The latter convinced me to take action, beginning with Google and other posts, as well as an attempt to settle for half of my proceeds back.”
Brown signed the settlement agreement in February of this year with a commitment to pay in 60 days.
“That date has come and gone,” Gonzalez notes.
Gonzalez’s lawsuit also names Lance Tweden, a former employee who left in 2024.
The lawsuit was filed on June 23, 2026.
On the same date, Paul Shirley obtained a default judgment against Jet Agency Global after it failed to respond to the initial complaint.
Shirley’s lawsuit was filed in Collier County, Florida, on May 21, 2026.
Last December, California-based Shirley paid $100,000 for membership in Jet Agency’s jet card program.
In February 2026, Shirley contacted Jet Agency to book his first flight, a one-way charter from Palm Springs, California, to Reno, Nevada.
The filing alleges Jet Agency “failed to provide the services for which Mr. Shirley contracted.”
It says Shirley was forced to find alternative arrangements at an additional cost.
On February 15, 2026, Shirley requested a refund under the terms of the agreement, which required the refund within 30 days.
The lawsuit states, “The 30-day deadline lapsed, yet Jet Agency failed to refund the deposit.”
The lawsuit against Brown’s Jet Agency alleges Breach of Contract, Civil Theft, and Fraud in the Inducement.
DOWNLOAD: Paul Shirley vs. Jet Agency Global-Complaint for Damages
Another ongoing lawsuit against Jet Agency was filed last November in Collier County by Ledge Rock Apartments II, LLC.
Ledge Rock Apartments prepaid Naples, Florida-based Jet Agency $312,500 for 25 hours on a heavy jet in May 2025 under its Jet Agency Membership program.
Ledge Rock Apartments II, LLC alleges that it made a “timely reservation for the agreed-upon aircraft” in early August 2025.
Per an addendum to the agreement, Jet Agency was to provide a Gulfstream G450 or better, including a GV, G550, G650, or Global Express.
The addendum promised that the aircraft would have a refurbishment date of 2020 or later.
The allegations continued, “On October 16, 2025, and upon Plaintiff’s timely arrival at the designated facility, Plaintiff was advised that the aircraft reserved was not available and there would be a delay in providing performance under the contract.”
The filing asserts, “Jet Agency attempted to interpose force majeure as a basis for the delay.”
The Ledge Rock filing went on to allege:
‘On October 23, 2025, and as part of the previously made reservation, Plaintiff arrived at the designated facility only to learn that once again, the aircraft reserved was not available, and performance, if at all, was uncertain. The aircraft was to be provided by Hera. After contacting Jordan Brown, who again attempted to interpose force majeure as a basis for both the delay and uncertainty of the departure, Plaintiff made direct contact with Hera. At that time, Plaintiff was advised by Hera the reason for delay was Jet Agency’s failure to make payment to Hera, and that Hera would not be providing any aircraft until payment was received from Jet Agency. Jordan Brown initially denied that non-payment was a basis for the delay, and when confronted with the true facts, Jordan Brown changed his story and indicated that Hera had not been paid, but could be paid, and upon payment, the aircraft could be delivered, albeit on an untimely basis.’
Ledge Rock says it then sought to “rescind” the contract for non-performance.
However, “Jordan Brown has repeatedly admonished Plaintiff to ‘read the Contract.'”
Ledge Rock is seeking the court to “award all damages suffered, including actual, consequential and treble/punitive damages, plus attorney fees, as appropriate against the offending defendants.”
A law firm representing Brown filed a denial of the non-performance allegations on January 21, 2026.
Brown’s attorneys wrote in part, “The pleadings provided by Plaintiff are merely vague claims and legal conclusions which do not allege specific facts sufficient to establish a claim under Florida law.”
They added, “Defendants affirmatively state that Defendants performed without fault, and the damages complained by Plaintiff were caused in whole or in part by acts of God, or force majeure, over which no party has control or responsibility.”
The response continued, “Defendants affirmatively state that Plaintiff’s claims are barred by the Contract, and that Plaintiff agreed that Defendants would not be liable for any damages caused by acts and/or forces beyond Defendants’ immediate control.”
Bernard C. Carollo, Jr., the lawyer representing Brown, said he expected Brown to be exonerated but declined to provide any further comment beyond the filing.
A lawsuit filed in January 2026 against Boca Raton, Florida-based JetCharter.com follows similar previous litigation against Jordan Brown’s private jet charter companies.
The lawsuit by Michael Pinkert against JetCharter.com, LLC was filed in the Fifteenth Judicial Circuit Court in Palm Beach County, Florida.
It alleges that last September 2025, Pinkert signed a contract with JetCharter.com to fly six passengers from Fort Lauderdale to Puerto Vallarta and back.
The outbound flight was set for December 27, 2025, with the return scheduled for January 3, 2026.
After paying $49,972.40 via wire transfer, the lawsuit alleges “Jet Charter failed to provide the services for which Mr. Pinkert contracted.”
While Pinkert asserts that Brown agreed to offer a refund, the lawsuit alleges that the company failed to honor that agreement.
Pinkert says the replacement flights cost $73,385.
Pinkert then filed the lawsuit on January 22, 2026.
A hearing to consider Pinkert’s motion for final default judgment or summary final judgment was held today.
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Other Brown private jet charter brokerages have faced similar lawsuits.
Last June, the United States District Court, Southern District of Florida, ordered Jet Genius and its Charter Flight Group private jet charter brokerage to pay $542,343 after failing to provide a contracted flight and fully refund what was supposed to be an evacuation flight from Israel after the October 7 terror attacks.
In August, a final default judgment was entered in favor of Frederic Gautier-Winther against the defendant, Charter Flight Group, in the Southern District of Florida.
The Jordan Brown brokerage was ordered to pay $140,530.47 in damages to Gautier-Winther, plus pre-judgment interest.
Gautier-Winther alleged he had similarly paid for flights that were never provided and could not secure a refund.
A lawsuit by Michael Nix against Charter Flight Group alleged that he paid $77,781.40 for flights.
The flights were never provided, according to the filing.
Per the lawsuit, Brown did not issue a refund.
A motion for default judgment against Jordan Brown and Jet Genius Florida Holdings, Inc. was filed on May 19, 2026.
In June 2025, American Express sued Brown in Palm Beach County.
It alleged unpaid card charges, finance charges, and late fees totaling $117,226.16.
American Express received a final default judgment against Brown in the Palm Beach County Circuit Court on August 20, 2025.
In 2024, Brown and CJ3Jets, LLC, settled another lawsuit by American Express by agreeing to a payment plan covering $79,600.34.
However, as of Sept. 2025, American Express said Brown had failed to make the final $5,000 payment.
Jordan Brown has also faced litigation from several charter operators.
Capital Jets, Inc. received a default judgment against Jet Genius Holdings and Charter Flight Group.
The $17,200 judgment in February 2025 followed the defendant’s failure to respond to the lawsuit.
Lone Star Aviators, LLC, filed a lawsuit naming Jordan Brown, Jet Genius Florida, d/b/a Charter Flight Group, in Sept. 2024.
The lawsuit was filed in Harris County, Texas.
It alleges that Charter Flight Group failed to pay for two flights by the operator totaling $54,103.
An interlocutory default judgment against Brown and Jet Genius was issued on May 22, 2026.
Two other operator lawsuits were filed in 2024.
Both were dismissed with prejudice, the most recent in Aug. 2025.
Another lawsuit is from a former partner in Brown’s various companies, Aaron Stanz.
It continues in California. It names Jordan Brown.
A long list of Jordan Brown companies is included.
The companies named were Jet Genius Holdings, Inc., Jet Genius Florida Holdings, Inc., C3Jets LLC, Bowman Aviation, Inc., Jet Agency Global, LLC, C3 Limo LLC, Jetcharter.com LLC, DOES 1-20, and Jet Genius Holdings, Inc.
That lawsuit makes multiple allegations:
Brown also employs a shell game of entities to avoid paying Plaintiff amounts due to him and to avoid other company obligations. In so doing, Brown disregards nearly all corporate formalities and just shifts assets from one entity to another, all for his personal gain and benefit. Brown uses his shell game to evade liability arising from JGH’s business operations. In particular, he seeks to avoid millions in assessed federal excise taxes (FET) related to chartering aircrafts. Brown has failed to timely and fully pay the FET related to JGH’s operations. Instead, he took actions to saddle Plaintiff personally with much of that burden—$1.3 million in unpaid FET—, despite assurances Brown would account for those taxes, while also shifting JGH’s operations and assets to a new entity to avoid payments. Plaintiff believes Brown’s plan is to continue repeating that cycle, all for his personal gain.’
A pretrial conference is scheduled for September 18, 2026.
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