As JetSuite celebrates the start of its second decade today, the company highlighted in a press release some of its recent changes previously reported by Private Jet Card Comparisons, writing, “JetSuite, Inc. is pleased to announce that it will celebrate its tenth year of operation in 2019 as the first and only premium experience in the light jet category.” It is also offering a 10-hour jet card promotion through January 18th in the light jet category (its Phenom 300). The normal minimum deposit is $100,000, and brings a $6,595 hourly rate, excluding 7.5% Federal Excise Tax (FET), so the promotion essentially allows new members to test the waters for about $30,000 less. The goal of the promo card is to show off some of the changes, according to the company.
“We are proud that in the highly competitive world of private aviation, JetSuite now stands as one of the very few operators to achieve this 10 year milestone,” said Alex Wilcox, Founder & CEO, JetSuite, Inc. “Since day one, JetSuite has been deeply committed to bringing innovation to private aviation and maintaining the best customer experience in the industry. As a result, we are well-positioned for significant growth as we enter our second decade.”
JetSuite’s current fleet consists of the Embraer Phenom 100 and 300 aircraft and the company has flown more hours to-date on these aircraft than any other operator in the world, according to the release. The company said, “Fueled by investments from Qatar Airways and JetBlue, the company is preparing to add additional, larger aircraft to its fleet in mid-2019 that will provide a greater range of options for JetSuite clients.” Qatar Airways has a subsidiary Qatar Executive which has the largest order book of Gulfstream 650 and 500s.
In terms of enhancing the passenger experience, JetSuite has unveiled a collection of amenities curated in partnership with leading luxury brands. From a signature cabin scent by Paris-based fragrance house Diptyque and Venus et Fleur’s Eternity Roses on every flight to vegan and cruelty-free Red Flower amenity kits, a new line of onboard snacks curated by gourmet foods purveyor Torn Ranch to luxurious and sustainable JetSuite-branded blankets by Coyuchi. JetSuite has hand-selected partners who epitomize luxury, sustainability, and relevance. Ensuring every traveler is equally pampered, JetSuite has also partnered with For the Furry to offer customized amenities for passengers’ four-legged friends. JetSuite will continue to innovate and evolve these offerings with the announcement of additional partnerships throughout the year
“Approaching this landmark anniversary, we have taken a closer look at what our customers love about JetSuite as well as how we can better serve their private aviation needs. Beyond our track record for exemplary customer service and the expertise of our pilots, we took a close look at how we can infuse thoughtful and luxurious touches to further elevate the JetSuite experience,” said Stephanie Chung, President of JetSuite. “In the coming months, we will reaffirm our position as a leading private jet operator, adding new aircraft to our fleet while elevating every single customer touch point to take JetSuite to new heights.”
Coinciding with changes being made to the products and services, JetSuite has refreshed its SuiteKey membership program, providing clients with preferred, fixed hourly rates, no repositioning fees, 365-day access, and guaranteed availability with 48 hours’ notice. Clients simply deposit at the Chairman, Founder, or Executive levels and fly against those funds, starting at $100,000. SuiteKey members also have access to exclusive events and offer from JetSuite’s partners. For those who fly less frequently, JetSuite will continue to offer on-demand charter services. Regardless of how customers choose to fly, they have access to JetSuite’s guest services team via phone and email.
Recently, JetSuite was ranked number one in more categories three categories in Business Jet Traveler’s 8th Annual Readers’ Choice Survey in 2018, taking the top spot for customer service. JetSuite is an Argus Platinum and IS-BAO Stage 2 operator.