Seamless, real-time data for customers is a benefit of an upgrade by Jet Aviation in Europe, the Middle East, Africa, and Asia/Pacific.
Jet Aviation has introduced a new, fully integrated digital flight operations environment for the fleets of the European, Middle Eastern, African, Asian, and Pacific regions.
The customized digital flight control center enables seamless, real-time information sharing between operational teams, crew, and customers.
The new system increases efficiency and ensures seamless data access.
According to the General Dynamics unit, information related to flight planning, aircraft updates and airworthiness, crew availability, training, and the paperless electronic flight bag from over 15 systems is automatically inputted and made available in one centralized operations control center.
The upgrade eliminates manual entry and tracking, cutting down on possible mistakes.
Updates are instantly communicated to the relevant teams without reliance on email.
Customers and crew who can log in online or via mobile to track trip status in real-time.
VP Flight Services EMEA Niclas von Planta says, “Our promise is to make aircraft ownership effortless, and a key part of this is our ongoing journey toward innovative technology solutions in service of a seamless customer experience.”
He adds, “This new integrated solution streamlines the flight planning process, enabling our teams to access and share data instantly with one another and the customer.”
Von Planta continues, “It is an incredibly exciting development, and I look forward to continuing to enhance the system to provide even more integrated options for our customers in the future.”
VP Flight Services APAC Cheryl Alejandro adds, “As our customers experience more and more digitization in other areas of their lives, they expect the same from their flight teams.”
She says, “The introduction of this bespoke, integrated platform, not only enables our teams to provide an even more efficient and personalized service to our customers, it makes that same information easily and quickly available to customers and crew, as and when they need it.”
The flight operations platform is built on a customized Leon Software flight operations management system.
Customized digital integrations power it.
Jet Aviation implemented the EMEA and APAC flight services operations programs in December 2024.
Jet Aviation operates a fleet of around 70 aircraft in EMEA, with six new aircraft year-to-date.
That includes a VIP Airbus A330, a VIP Airbus 319neo, and two Gulfstream G700s.
The company also operates some 30 aircraft in APAC, part of a global fleet of about 300 jets it manages.
Separately, Jet Aviation completed a full renovation of its Rotterdam FBO.
Rotterdam joined the Jet Aviation network in 2018.
The facility supports local recycling initiatives and introduced electric ground service equipment in 2023.
Sustainable Aviation Fuel on-site in Rotterdam followed in 2024.
Jet Aviation also completed a renovation at its FBO in Geneva, Switzerland, in Q1 2025.
Dusseldorf was refurbished in Q4 2024.
The North Landside Lounge at its FBO in Zurich, Switzerland, was completed in November 2024.
Jet Aviation has over 4,500 employees and 50 locations worldwide.
It offers dynamic-pricing jet cards in North America, Europe, and the Middle East.
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