Surf Air touts transformation plan progress in airline operations

Improvements at Surf Air’s Southern Airways and Mokulele Airlines units are driving long-term profits the company says.

Posted in: News by Doug Gollan, June 18, 2025

Surf Air, which offers a brokered jet card and on-demand private jet charter flights, is touting progress on the airline side of its business.

Its airline operations include Southern Airways and Mokulele Airlines.

The company noted:

  • Steadily improved controllable completion factor over the past several months, with an increase of 10% compared to FY24.
  • Improved D0 (on-time departures) over the past several months with an increase of 21% compared to FY24.
  • Steadily improved A14 (arrivals within 14 minutes of the planned schedule) over the past several months, with an increase of 21% compared to FY24.
  • Controllable completion factor, D0, and A14 are currently the highest on record since January 2023.

The company stated that it believes continued improvements to operational reliability will further enhance customer satisfaction and position the airline for long-term, profitable growth.

It also won a bid contract renewal in one Essential Air Service community.

The contract provides $9.9 million of additional subsidy revenue over the next four years.

CEO and COO Deanna White said, “The primary objective of the optimization phase of our Transformation Plan is to build a more efficient and profitable organization to set the foundation from which to expand our network and accelerate our growth.”

She added, “These recent results illustrate the impact of the significant investments we’ve made across the organization and within our fleet.”

White noted, “These improved metrics reflect a tangible return on investment and highlight the results and execution momentum of our Transformation Plan.”

Surf Air recently previewed three new software platforms it plans to roll out in 2026.

That includes providing access to travel agents for private flight booking.

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