After restricting the sales of jet cards and leases last week for the second time in five years, NetJets has confirmed its renewal policy.
When NetJets shuttered its jet card program and curtailed leases in 2021 as Covid pushed demand for private flights beyond supply, it also put a halt on jet card renewals.
For competitors, it provided a large flow of prospects, as customers of the world’s largest private jet operator were forced to find new flight providers.
That won’t be the case this time, after last week’s news, which again restricted sales of jet cards.
It attributed the move to “record-high retention rates, alongside increased owner and market demand.”
NetJets said, “Our aim every day is to provide exceptional travel experiences with the level of safety and service that only NetJets can deliver.”
Here’s what’s in store for customers who have jet cards and 25-hour leases.
The company tells Private Jet Card Comparisons about the new restrictions, “This change does not affect current NetJets card owners, who will have the opportunity to purchase a renewal card.”
Current 25-hour lease customers will also have the option to either start another 25-hour lease or purchase a 25-hour jet card.
The 25-hour leases were launched in 2022 before the unit of Berkshire Hathaway brought back its jet cards.
For now, there have been no changes to the NetJets jet card lineup, according to the company.
NetJets has two distinct jet card tiers.
The 275 jet card offers access for 275 calendar days, with 90 blackout dates.
The 320 jet card featured access on 320 calendar days.
There are 45 blackout dates and another 45 peak days.
The 45 peak days don’t have a surcharge; however, they have a longer callout.
Like most jet cards, they also enable departures to be shifted by +/- three hours for operational reasons.
NetJets’ jet cards pricing includes the 7.5% FET, deicing expense, full catering, and complimentary WiFi.
The cards have a wide international service area with minimal fees.
Earlier this summer, it added a fuel surcharge when pricing exceeded a specific benchmark.
However, that fee only applied to new jet cards.
Last December, NetJets stopped sales of its Citation XLS jet cards.
It is exiting the XLS, replacing it with the midsize Ascend jet, also from Textron Cessna.
That means they will have to choose between the Phenom 300 light jet and the stand-up cabin Latitude, an entry-level super-midsize jet.
Over the years, NetJets has made changes to the program.
That’s likely to continue.
NetJets said, “As the worldwide leader in private aviation, NetJets continues to refine and elevate our premier programs.”
It added, “Exceptional travel looks different for every owner, and we encourage owners to work with our dedicated sales team to find the program that best suits their needs.”
While restricting sales of jet cards and leases is “to focus on our core business of shared ownership,” NetJets said the move ensures “we do not compromise service delivery to existing card, lease, and share owners.”
NetJets called last week’s move “a disciplined approach to our sales.”
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