If your jet charter broker doesn’t provide the operator when you sign the charter contract, you are entitled to a refund when that information is given
The U.S. Transportation Department has clarified the now two-year-old rules covering disclosures required by private jet charter brokers. The response to an inquiry by the National Business Aviation Association underscores consumer rights. At the same time, it affirms brokers are allowed to contract with consumers before securing an operator.
Cancellation policies between jet card companies vary, but either way, provide a more flexible approach to canceling than on-demand charter brokers
While most people think about flying when they think of private jets, plans change. With on-demand charter, your full payment may be taken as a cancellation fee, particularly during peak periods. In browsing an online broker’s website recently, virtually all of the best offers came with cancellation fees of 50% to 100% from the time of booking, even though the proposed trip was more than 30 days away.