These jet card programs will let you cancel with 12 hours notice or less

Jet card cancelation penalties

Last-minute cancelations can be expensive, wiping out savings you thought you had achieved. These jet cards allow you to cancel without penalty with 12 hours notice – or less

One question I ask subscribers I talk with is whether or not they are likely to make changes or cancel within 24 hours of their scheduled flight time. In these times, it’s more likely than ever you might need to switch things up.

While providers generally try to work with customers, your contract sets the cancelation terms. If you cancel inside the deadline, you can well lose your entire charter amount, so possibly tens of thousands of dollars. Losing $25,000 for a single cancelation is like adding $1,000 per hour to the effective rate of a 25-hour jet card. Do it twice, and it’s adding $2,000 per hour. You may quickly wonder if you bought the right jet card!

Private jet charter brokers must offer refunds when not disclosing operator

private jet at airport

If your jet charter broker doesn’t provide the operator when you sign the charter contract, you are entitled to a refund when that information is given

The U.S. Transportation Department has clarified the now two-year-old rules covering disclosures required by private jet charter brokers. The response to an inquiry by the National Business Aviation Association underscores consumer rights. At the same time, it affirms brokers are allowed to contract with consumers before securing an operator.

COVID-19 may not get you a refund if your private jet charter flight cancels

Rules for cancelling a private jet charter flight

The time to talk to your broker, operator or jet card provider about COVID-19 related cancellations is before you sign the contract

One problem in life is most consumers don’t read the fine print in contracts they sign until there’s a problem. That was a key point from panelists, including a private jet charter operator, a major charter broker, and executives of the National Air Transportation Association (NATA), during a webinar yesterday.

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