Seven-year customer Robert Milam wired funds after being ‘personally and persistently solicited’ by sales boss Mark Dismuke, per allegations.
The day before OneFlight International halted operations and hours before its executives made that decision, Robert Milam alleges he wired $250,000 to the jet card broker after being “personally and persistently solicited” by Executive Vice President Mark Dismuke.
The lawsuit names OneFlight International, Inc. and Dismuke.
It is the first of 11 known lawsuits that does not include CEO Ferren Rajput.
It was also filed in Dallas, Texas, while the others have been filed in Colorado, where OneFlight is based.
Dismuke has been named in multiple other lawsuits against OneFlight.
Private Jet Card Comparisons first reported the private jet company’s decision to “pause” flights just after midnight on September 16, 2026, East Coast time.
The company officially posted a notice on its website just before noon.
The pause came after another report from September 10, 2026, that OneFlight was addressing financial issues.
A follow-up estimates that as much as $300 million is owed to customers who prepaid for future flights.
Milam was a seven-year customer.
The lawsuit alleges, “Defendants knew, and concealed from Milam, that OneFlight was in dire financial condition and was unable to perform the very obligations it was selling,” adding, “Defendants did not solicit Milam’s $250,000 to provide him flight services; they solicited it as a last-minute cash infusion for a company on the verge of collapse.”
At the time of the transaction, Milam already had a balance of “approximately $438,000 in prepaid funds remaining on deposit.”
The company had portrayed the deeply discounted deals as limited and a way to attract new customers.
An analysis by Private Jet Card Comparisons of over 1,300 jet card sales by OneFlight in 2026 showed only 220 were to new customers.
41% of all the transactions came with bonuses or credits so large that the deal was 100% or more than the cash OneFlight received.
64% of transactions included bonuses or discounts equivalent to at least 50% of the jet card cash received.
What’s more, the jet card seller took in only $226 million in cash to fund around $400 million in flight obligations.
READ: Caveat Emptor: Avoiding private jet scams, bankruptcies, and shutdowns
Milam says Dismuked “closed” his sale by sweetening its Labor Day Special.
The deal offers a $500,000 jet card and a 10-hour Heavy Jet Card for $250,000 in cash.
According to the lawsuit, Milam twice staved off approaches from his sales representative before Dismuke personally got involved.
To entice Milam, Dismuke added an upgrade to Diamond membership, which gave shorter callouts.
He also agreed to “repurchase” 52 membership hours of flight credits for $83,200.
According to the filing, “Relying on Dismuke’s representations and (Milam’s) longstanding relationship with OneFlight, Milam accepted the enhanced offer.”
Dismuke sent Milam the transaction paperwork via DocuSign on September 15, 2026.
On that same day, he wired $250,000 to OneFlight.
Dismuke confirmed receipt of the funds and advised Milam that his account would be updated to reflect the promised benefits.
Less than 24 hours later, like other customers, he received an email stating, “We are writing to inform you of an important temporary change to OneFlight International flight services.”
The email continued, “Effective immediately, OneFlight is pausing all flight activity for the next 30 days, or until further notice, while we conduct a comprehensive evaluation of our current operations and status.”
READ: Milam_v_ONEFlight_International_Inc
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